professional development
How to Separate Work and Home When Working from Home
You adjusted as best as possible to working from home. The transition felt originally jarring, but you finally settled in. While it might not be how you originally envisioned your day-to-day in your career, you actually don’t mind the changes…
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5 TED Talks That Will Make You a Better Loan Officer
Admit it: in your downtime, you sometimes find yourself chatting on social media or clicking through videos on YouTube. But you’re absolutely not interested in mindless scrolling. You want whatever time you spend to be useful. You either want to…
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7 Ways to Educate Yourself Without Going Back to School
You know the only way to advance in your career is to keep bettering yourself. But, you’re bored with your current professional development go-tos and you’re looking for new ways to grow as a person and as a professional. Don’t…
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3 Easy Ways to Improve Your Spelling, Grammar, and Writing Style Online
Want to send a quick thank you note to a recent client? Need to email your boss or colleagues about something serious? Staring at a blank page and blinking cursor because you’re too anxious about spelling something wrong, phrasing something…
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Work From Home Supplies and Tools You Can’t Live Without
You weren’t sure how long you’d be working at home during the pandemic, but now it seems like this temporary gig will be long-term. Your supervisor wants you to stay home for the rest of the year, and from that…
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How to Prep for a Video Call
You’ve gotten accustomed to the “new normal” of frequent video calls instead of meeting in person, but every time you jump on a call, you realize you’re not as prepared as you’d like to be. Whether it’s a misplaced external…
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6 Tips for Recovering After Making a Mistake
You’re a great loan officer. Having worked in this field for a while, you’re sure of your skill and ability, and quite honestly, you can work without stressing yourself out too much. You do a good job, and you know…
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5 New Self-Development Books You Need to Read
The reason you’ve been so successful in your career is the understanding that you’ll always evolve and grow. You put a lot of effort into self-development, both personally and professionally, and one of the ways you soak up new ideas…
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What’s the Difference Between Customer Service and Customer Experience?
There’s a new-to-you term you’ve been hearing a lot lately — customer experience — but you aren’t quite sure exactly what it is. Sure, you get the overall idea of what it means, but what really differentiates customer experience (CX)…
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Things Consumers Want Loan Officers to Know
To best serve your clients, you need to know what it is that’s driving them. You want to know what they want from you so you can present your best self, and so you can give them the best client…
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