loan officer

Things Consumers Want Loan Officers to Know

Things Consumers Want Loan Officers to Know

By John Chiappetta / July 5, 2023
Posted in

Hey loan officers! Want to know what your clients really want from you? We gathered recently published data from consumers who closed on a mortgage or refinanced their home, and here’s what they said. Be organized and efficient. Clients want…

Read More
Dad working working and his daughter playing with him

How to Separate Work and Home When Working from Home

By Embrace Home Loans Staff / September 20, 2020
Posted in

You adjusted as best as possible to working from home. The transition felt originally jarring, but you finally settled in. While it might not be how you originally envisioned your day-to-day in your career, you actually don’t mind the changes…

Read More
Should Loan Officers Hire Life Coaches?

Should Loan Officers Hire Life Coaches?

By Embrace Home Loans Staff / September 18, 2020
Posted in

Something needs to change. If you’re being honest with yourself, your work-life balance isn’t so balanced. You find yourself bringing your frustrations from your home life into your work day, and you can’t seem to leave work in the office…

Read More
Graphic of student learning from home

7 Ways to Educate Yourself Without Going Back to School

By Embrace Home Loans Staff / August 16, 2020
Posted in

You know the only way to advance in your career is to keep bettering yourself. But, you’re bored with your current professional development go-tos and you’re looking for new ways to grow as a person and as a professional. Don’t…

Read More
a womans hands typing on a computer

3 Easy Ways to Improve Your Spelling, Grammar, and Writing Style Online

By Embrace Home Loans Staff / August 15, 2020
Posted in

Want to send a quick thank you note to a recent client? Need to email your boss or colleagues about something serious? Staring at a blank page and blinking cursor because you’re too anxious about spelling something wrong, phrasing something…

Read More
Work from Home Supplies and Tools You Can’t Live Without

Work From Home Supplies and Tools You Can’t Live Without

By Embrace Home Loans Staff / August 14, 2020
Posted in

You weren’t sure how long you’d be working at home during the pandemic, but now it seems like this temporary gig will be long-term. Your supervisor wants you to stay home for the rest of the year, and from that…

Read More
Man in front of computer on a video call

How to Prep for a Video Call

By Embrace Home Loans Staff / July 12, 2020
Posted in

You’ve gotten accustomed to the “new normal” of frequent video calls instead of meeting in person, but every time you jump on a call, you realize you’re not as prepared as you’d like to be. Whether it’s a misplaced external…

Read More
Book and computer on desk

6 Tips for Recovering After Making a Mistake

By Embrace Home Loans Staff / July 11, 2020
Posted in

You’re a great loan officer. Having worked in this field for a while, you’re sure of your skill and ability, and quite honestly, you can work without stressing yourself out too much. You do a good job, and you know…

Read More
What’s the Difference Between Customer Service and Customer Experience?

What’s the Difference Between Customer Service and Customer Experience?

By Embrace Home Loans Staff / June 14, 2020
Posted in

There’s a new-to-you term you’ve been hearing a lot lately — customer experience — but you aren’t quite sure exactly what it is. Sure, you get the overall idea of what it means, but what really differentiates customer experience (CX)…

Read More
9 Resume Essentials All Loan Officers Need

9 Resume Essentials for Loan Officers

By Embrace Home Loans Staff / May 18, 2020
Posted in

Looking to dust off your resume? Wait, what was that? You don’t even have a resume? As a loan officer, a resume is a mighty tool, whether you think you’re looking for a job or not. It has all the…

Read More